Chain of Custody

Become familiar with…Chain of Custody!


Before you click on any delivery services on the Web…there is one very important term you need to become familiar with…Chain of Custody!

What is “The Chain of Custody” and why it is so critical to the success of any delivery service
The “chain of custody” is simply the number of people and organizations that will handle or touch your package or parcel from the time it leaves your hands, until its final destination. And as you can imagine, the smaller the “chain of custody” the less likely you’ll experience a problem with your delivery.

Example: The “chain of custody” for a national delivery company like Fed Ex looks something like this:

Pick-up driver—picks up your package or envelope
The handler or manager who inspects the packages at the local hub
Part-time worker that unloads the truck
Worker that sorts packages
Worker that puts package on a bigger truck
Driver who takes packages to the airport
Person puts package on plane–plane then flies to Memphis
Worker takes package off of plane
Driver takes package to Memphis hub
Worker unloads package
Worker sorts packages
Worker loads package onto correct truck
Driver takes package to airport
Worker places package on plane
Worker takes package off of plane when it lands at its destination
Driver takes package to local hub
Worker takes package off of truck
Sorter puts package in proper area
Worker loads package onto Fed Ex truck
Driver takes package to your door
Total chain of custody: 20 …don’t you wonder how any packages get to their destinations, intact and on time?

What is the “chain of custody” for a local delivery company like Mercury Delivery Services?

1. Pickup driver picks up package at your company
2. Same driver and same truck delivers package to final destination.
3. That’s it—Done!

Total chain of custody: 2
Which of these two scenarios do you think you’d prefer – how about if we told you that in most cases the second scenario is less expensive, especially for local same day delivery?
What the big national and international shippers don’t necessarily want you to know …
They don’t like 3 things

Multiple packages to one location

When any of these happens … it can get real expensive for your business!
Things to consider when choosing a Delivery Service

Do you understand all costs?
Are there hidden costs, like fuel surcharges, vehicle charges, unloading charges, weight charges etc?
The final cost can often times be 30-40% higher than the original base price you were quoted!

- When it's got to be there fast and on time Mercury Delivery Services Same Day Phoenix Courier, Messenger and Delivery Service offers delivery times that are designed to give our clients cost saving options. Most of our competitors use a system that forces you to choose the more expensive delivery. Read on, and see why our clients love the way our service is set up! Regular Courier, Messenger and Delivery Service: Our 3-4 hour courier service that starts at 9 AM and can be used up until 3 PM. After 3 PM, rush charges apply. Rush Courier, Messenger and Delivery Service : Our 2 hour courier service that starts from the moment your package is ready for delivery. Non Stop Courier, Messenger and Delivery Service: When rush service isn't fast enough, our courier will pick it up and go straight there for you - with absolutely no stops along the way!

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- Routed & Scheduled Dedicated Delivery Services - Daily, weekly, monthly stops based on your needs Mercury Delivery Services Routed & Scheduled Dedicated Delivery Services in Phoenix area offers Efficient, far-reaching and inexpensive, option for regular, scheduled shipments between branch offices, vendors and customers, clients and professional services, banks, Credit union, customer deposits, inter-office communications, processing centers, medical offices and their laboratories.

- Are You Interested In Replacing Your Delivery Fleet or Truck? Are you maximizing your trucks? Are your trucks driving empty a considerable amount of the time? Are you tired of all of the hassles and time it takes to manage and pay for your truck(s)?

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- Your Same Day Delivery service, Next Day Delivery service, Scheduled delivery service in Phoenix, Scottsdale, Chandler, Mesa, Tempe and Arizona Statewide

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4135 E Wood Street
Phoenix, Arizona 85040

Mailing address
P.O. Box 26380
Tempe, Arizona 85285

Phone: 602-956-3912

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